Terms and Conditions

These Terms of Service ("Terms") govern your access to and use of the DarkScout platform, services, software, tools, dashboards, intelligence feeds, and related offerings provided by DarkScout LLC ("DarkScout," "we," "us," or "our"). By accessing our website, creating an account, subscribing to a plan, or using any part of DarkScout's threat-intelligence and monitoring services, you agree to be bound by these Terms. If you do not agree, you must not use our Services.

DarkScout is a U.S.-registered cybersecurity and threat-intelligence company headquartered in Denver, Colorado. Our Services include darknet monitoring, credential exposure detection, email security intelligence, attack surface mapping, cyber-risk analysis, and other related tools designed for both Business Customers and Individual Users.

These Terms apply to all users, including organizations, their authorized team members, and individuals using DarkScout for personal security purposes.

These Terms explain your rights and responsibilities, describe the features available under different subscription plans, and outline how we manage your account, data, and use of the Service.

Business Customers: Organizations and their authorized users (e.g., administrators, employees) subscribing to the Service. Individual Users: Persons using the Service for personal, non-commercial purposes.

We are committed to ensuring that DarkScout's services are used safely, ethically, and legally, while protecting both our platform and our users. These Terms clarify acceptable use, plan features, data ownership, and user obligations.

"Alert" means a notification generated by the Service indicating a potential security incident, exposed credential, or darknet activity related to User Data.

"Business Customer" means an organization, company, or institution that subscribes to or uses the Service, including its authorized administrators, employees, or other team members.

"Individual User" means a person using the Service independently for personal, non-organizational purposes.

"Service" means the DarkScout platform, software, tools, dashboards, intelligence feeds, APIs, reports, and all related offerings provided by DarkScout.

"Subscription" means a paid or free plan granting access to one or more modules or features of the Service for a defined period.

"User Data" means any data you provide to the Service, including domains, subdomains, email addresses, IP addresses, credentials, and other assets you wish to monitor or analyze.

DarkScout grants you a limited, non-exclusive, non-transferable, and revocable right to access and use the DarkScout platform and its available features, strictly in accordance with these Terms and the plan you have subscribed to. This access is provided solely for your own security-monitoring purposes and may not be resold or shared outside your organization or authorized team.

To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information, keep your account credentials secure and confidential, and be responsible for all activities conducted under your account.

Your access to DarkScout depends on the subscription plan you select. Certain features such as email monitoring, breach alerts, domain monitoring, or team invitation functionality may be available only to paid plans. You shall not attempt to gain unauthorized access to any part of the platform, interfere with the security, performance, or integrity of the Service, or use the platform for unlawful activities.

DarkScout Services are provided on a subscription basis. Your access begins when you create an account and activate a plan through the DarkScout platform or through an authorized DarkScout representative.

Your subscription remains active for the duration shown at the time of purchase. Unless otherwise specified or disabled from your account settings, subscriptions may automatically renew at the end of each billing cycle at the then-current pricing.

Except where required by law, DarkScout does not provide refunds for partially used subscription periods, canceled accounts, or unused services.

DarkScout may temporarily or permanently suspend access if your usage threatens platform security, violates these Terms, or disrupts service performance. When possible, DarkScout will provide notice and an opportunity to resolve the issue before suspension.

Your access to DarkScout's Services is provided on a paid subscription basis. The fees applicable to your selected plan are displayed at checkout or in your order confirmation. All fees must be paid in full at the time of purchase unless otherwise agreed in writing.

All subscription plans automatically renew at the end of the current subscription term unless canceled prior to the renewal date. Renewal fees will be charged at the then-current subscription rate.

Except where required by applicable law, all subscription fees are non-refundable. Refunds or credits may be granted only at DarkScout's sole discretion.

Subscription fees are exclusive of taxes. You are responsible for all applicable taxes, duties, and government charges related to your subscription.

You are responsible for maintaining the security of your DarkScout account and all activity occurring under it. Cyber-intelligence platforms involve sensitive data and monitoring functions; therefore, strict account-security obligations apply to both Individual Users and Business Customers.

You agree to safeguard login credentials, API keys, and authentication tokens, implement strong passwords and enable multi-factor authentication (MFA) where available, restrict access only to authorized individuals, and immediately notify DarkScout of any unauthorized access, account compromise, or suspected breach.

You must notify DarkScout immediately if you become aware of unauthorized use of the Service, compromised credentials or API keys, misuse of DarkScout intelligence by any Authorized User, or errors or anomalies suggesting a security threat.

DarkScout warrants that, during an active subscription term, the Service will be provided with commercially reasonable administrative, technical, and organizational safeguards and will materially perform as described in the current DarkScout documentation applicable to your subscription tier.

DarkScout operates in a constantly evolving threat ecosystem that includes darknet markets, illicit breach sources, exposed-credential dumps, malware logs, and other unpredictable environments. DarkScout does not warrant or guarantee that all exposures, leaks, or threat indicators will be detected.

Except for the limited warranty expressly stated above, the Service is provided on an "as is," "as available," and "with all faults" basis. DarkScout disclaims all other warranties, whether express, implied, statutory, or otherwise.

You agree to use the DarkScout Services only in full compliance with all applicable laws and regulations, including U.S. export control laws, sanctions regulations, and cybersecurity-related restrictions. DarkScout's platform, tools, intelligence data, and software may not be exported, re-exported, accessed, or used in or by individuals or entities located in embargoed countries, listed on U.S. or international sanctions lists, or otherwise prohibited under applicable law.

DarkScout reserves the right to immediately suspend or terminate access to the Service if it determines that your use violates export-control requirements, sanctions laws, or any other applicable legal or regulatory obligations.

To the fullest extent permitted by law, neither DarkScout nor its affiliates, partners, data providers, or suppliers will be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages. This includes, without limitation, lost profits, loss of revenue, loss or corruption of data, business interruption, loss of use, or the cost of procuring substitute services.

Except where prohibited by law, DarkScout's total aggregate liability arising out of or related to the Service, these Terms, or any use or inability to use the platform will not exceed the amounts paid by you in the twelve months preceding the claim. If you are using a free plan, trial, or non-paid access, DarkScout will have no liability of any kind.

You agree to indemnify, defend, and hold harmless DarkScout, its affiliates, officers, employees, and partners from any claims, damages, liabilities, losses, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your misuse of the Service; (b) any violation of these Terms; (c) monitoring or submitting assets, domains, or data you do not own or are not authorized to monitor; or (d) any reliance on, or use of, the intelligence or findings generated by the Service.

DarkScout may suspend or terminate your access to the Service if you violate these Terms, exceed permitted usage limits, engage in unlawful or unauthorized monitoring, or if continued access poses a security, operational, or legal risk. DarkScout will provide notice when reasonably possible, except where immediate suspension is required for security reasons.

You may terminate your Subscription by disabling auto-renewal or closing your account; however, all fees paid are non-refundable, and termination does not relieve you of outstanding payment obligations.

Upon termination, your access to the Service, dashboards, alerts, intelligence feeds, and associated features will end, and DarkScout may delete or restrict access to your data in accordance with its Data Retention Policy. Certain clauses including confidentiality, IP rights, limitations of liability, warranty exclusions, and indemnification will continue to apply after termination.